
Smart Use of Technology Supports Best Practices.
We continue to invest selectively in a technology infrastructure that reflects our best-practice approach to the furniture and facility services business and puts
ISI steps ahead of our competition in terms of responsiveness to clients' needs.
OrderWorks™ Business System
All major elements of ISI operations are efficiently integrated through our primary business system, OrderWorks. The system's sophisticated relational database, report-generation and communication capabilities constitute a robust project management solution that speeds quote development, enables timely project tracking, ensures cost and billing accuracy, and supports complete and timely delivery of critical project documentation.
Electronic Dispatch
Receiving nightly email containing their dispatch orders, ISI's field staff arrives on site promptly each morning, already oriented to the day's work ahead.
Mobile Communication
Every ISI foreman is equipped with a mobile phone with built-in digital camera. Our senior foremen, sales staff, project coordinators and warehouse managers all carry BlackBerry smartphones supporting real-time voice, email and photographic communication with our clients' project teams.